Terms and Conditions
Last updated: April 12, 2025
1. AGREEMENT TO TERMS
These Terms and Conditions, along with any applicable Service Agreement, constitute a legally binding agreement between you ("Client") and Itzel LLC ("Itzel," "we," "us," or "our") regarding your access to and use of the www.itzelllc.com website (the "Site").
By accessing the Site, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions. Itzel reserves the right to update or modify these Terms at any time, with updates posted on the Site. Continued use of the Site after such updates constitutes acceptance.
2. CLIENT ACCESS AND CLIENT DATA
Itzel grants you a limited, non-exclusive, non-transferable right to access the Site and use our services solely for your internal business purposes. We will provide login credentials if needed.
You retain ownership of your data uploaded to the Site. However, you grant Itzel a non-exclusive, royalty-free license to use your data to deliver services. Any models, insights, or improvements developed by Itzel remain the property of Itzel LLC.
3. ITZEL'S INTELLECTUAL PROPERTY RIGHTS
You acknowledge that all source code, software, functionality, designs, graphics, audio, video, text, and trademarks on the Site (collectively, "Content" and "Marks") are owned by Itzel or its licensors.
You agree not to:
Copy, modify, create derivatives of, sell, lease, license, or reverse engineer the Site or services.Remove proprietary notices or use the Site beyond what is expressly permitted.
4. CLIENT REPRESENTATIONS
By using the Site, you represent that:
Your information is accurate and updated.
You comply with these Terms and applicable laws.
You will not use bots, scripts, or other automated means.
You will not use the Site for illegal purposes or violate others’ rights.
Violation of these representations may result in suspension or termination of access.
5. CLIENT REGISTRATION
To use certain Site features, you may need to register an account. You are responsible for maintaining account security, including safeguarding your password. We reserve the right to remove or modify usernames deemed inappropriate.
6. CONFIDENTIALITY
Both parties may share confidential business information. Each party agrees to:
Protect confidential information with at least a commercially reasonable degree of care.
Only use confidential information as necessary to perform under these Terms.
Not disclose confidential information to third parties without consent.
Exceptions apply where disclosure is legally required or where information becomes public through no fault of the receiving party.
7. CANCELLATION
If services are canceled by either party, Client must pay for all scheduled appointments or services provided up to the date of termination.
8. PROHIBITED ACTIVITIES
You agree not to:
Harass or harm others using information from the Site.
Upload viruses or disruptive material.
Interfere with Site operations.
Attempt to bypass security features or access unauthorized areas.
Reverse engineer or copy Site software.
Use the Site to compete with Itzel LLC.
9. WARRANTIES AND WARRANTY DISCLAIMER
You agree not to:
Harass or harm others using information from the Site.
Upload viruses or disruptive material.
Interfere with Site operations.
Attempt to bypass security features or access unauthorized areas.
Reverse engineer or copy Site software.
Use the Site to compete with Itzel LLC.
9. WARRANTIES AND WARRANTY DISCLAIMER
Itzel warrants that services will comply with applicable laws and will not contain malicious code.
Otherwise, services are provided "as is" without warranties of any kind, including merchantability, fitness for a particular purpose, or non-infringement.
10. SUBMISSIONS
All feedback, suggestions, or ideas ("Submissions") submitted to Itzel become Itzel’s property without obligation to you. By submitting, you waive any claims to rights or compensation.
11. PRIVACY POLICY
We care about your privacy.
Please review our Privacy Policy:
www.itzelllc.com/privacy-policy
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By using the Site, you consent to data practices described therein.
12. TERMINATION BY ITZEL
We reserve the right to deny access, terminate accounts, or remove content without notice if you breach these Terms or applicable law. Attempts to re-register after termination are prohibited.
13. MODIFICATIONS AND INTERRUPTIONS
We reserve the right to:
Modify, suspend, or discontinue the Site at any time without notice.
Perform maintenance or resolve technical issues, which may cause interruptions.
We are not liable for any inconvenience, loss, or damage due to Site downtime.
14. GOVERNING LAW
These Terms are governed by the laws of the Commonwealth of Massachusetts, without regard to conflict of law principles.
15. DISPUTE RESOLUTION
Informal Negotiations: We encourage you to contact us to resolve disputes informally before initiating formal proceedings.
Binding Arbitration: Any unresolved disputes will be submitted to binding arbitration under the American Arbitration Association’s rules in Boston, Massachusetts.
Exceptions:
Claims related to intellectual property rights, theft, privacy violations, or injunctive relief are excluded from arbitration and may be brought in court.
16. CORRECTIONS
There may be errors or inaccuracies on the Site. We reserve the right to correct or update any information without prior notice.
17. LIMITATIONS OF LIABILITY
Itzel LLC is not liable for:
Indirect, consequential, or punitive damages.
Lost profits, revenue, or data.
Maximum liability is limited to amounts you have paid to Itzel in the six (6) months preceding any claim.